Top Services Offered by Dealer Warranty Processing
Claim Submission
Manage Receivables and Payments
Manage Receivables and Payments
- Submit all claims to OE ensuring compliance based upon Policy and Procedure.
- Work with your team to correct any policy errors to ensure high first time submission pay rate
- Note tickets that have not yet been received by DWP
Manage Receivables and Payments
Manage Receivables and Payments
Manage Receivables and Payments
- Provide complete list of all claim disposition
- Includes: date received, date paid, date returned to dealer for additional information, and date returned to dealer paid
- Post Credit Memo and provide detailed information for adjustments
Daily Open Ro Review
Daily Open Ro Review
Daily Open Ro Review
- Daily (ongoing throughout day) review of Open Ro's for needed claim submission
- Real time Ro guidance to ensure compliance
- Work with Management team as needed with complex claims
Book Ro's
Daily Open Ro Review
Daily Open Ro Review
- On request, our team can log in via secure access to your DMS to:
- Assign labor operations to the ticket based upon the listed technical comments
- Flag and Book Warranty Ro's
- Close Warranty Ro's to accounting